My experience with the purchase of Office365 through GoDaddy
In January 2014, Microsoft partnered with GoDaddy.
Read the official Microsoft press release here.
I have always purchased my domains and SSL certificates from GoDaddy. In July 2016, I decided to save some money and purchase a 5 year Office365 Business Premium through GoDaddy instead of Microsoft. My savings:
At the time, I was very proud of my purchase because of the deep discount.
A few layers underneath the price, here are some issues that I have experienced which conflicted with my Office365:
I have to sign in through GoDaddy’s Office365 UI:
Auth0.com definition of Single Sign On (SSO): occurs when a user logs into one application and is then signed into other applications automatically, regardless of the platform, technology, or domain.
GoDaddy SSO becomes an issue because the token-based authentication conflicts with majority of my Microsoft services (Office365, Azure, Bing, Outlook).
My account gets caught in an infinite loop after I submit my user/pass. This has happened since my purchase of GoDaddy Office365 and I was not the only individual who experienced the issue: read here. While caught in the loop, my work around to escape was to paste https://login.microsoftonline.com/ into the browser URL bar. Afterwards, I was able view my Office365 products:
Another issue: The Office365 Adminstration through GoDaddy.
I’m a software developer and if I did not have a Microsoft BizSpark account, GoDaddy’s Office365 services would limit my development. An example:
If I click on the Admin tile, GoDaddy provides a limited Office365 administration. If I want to create an AppCatalog for SharePoint, I will not be able to because Godaddy provides a different Admin center than Microsoft:
Notice the Admin Centers accordion tab with my BizSpark account:
Within GoDaddy’s Office365 administration, this essential option does not exist. This means I can not use SharePoint administration with my GoDaddy Office365 Business Premium account. Which also means I can not create an AppCatalog for my SharePoint webparts or use other administation features.
Other individuals who experienced similar problems on the GoDaddy forum: read here (I responded at the bottom).
I called GoDaddy about this issue. I called Microsoft about this issue.
GoDaddy has excellent customer service, but the technician’s hands were tied and I knew this before he began to troubleshoot this issue. At the end of the conversation, he asked me to contact Microsoft.
The Microsoft technician admitted that the Office365 features are limited with GoDaddy and suggested I drop the domain ownership and transfer to Microsoft. This would bypass the SSO and not conflict my any of my Microsoft services (Office365, Azure, Bing, Outlook).
Another issue: My Office365 plan allows me to install Office 2016 products (Word, Excel, PowerPoint, etc.) on 5 computers. After reformatting one of my computers, I downloaded and installed Office 2016 and attempted to register Excel and received the following error message:
I never got a tweet response.
In summary, my suggestion would be to purchase Office365 from Microsoft and pay the extra cost.